Privacy Policy

Care4Reputation is an online reputation management and anti-piracy agency working with clients worldwide. You can reach us at info@care4reputation.com. We act as the data controller for the personal information described in this policy.

Contact form submissions: your name, email address and the message you send us, so we can respond to your enquiry and prepare a quote.

Newsletter signups: your email address, used only to send you our newsletter.

Engagement data: when you become a client, the details needed to deliver the service — for example the review links, profiles or content you ask us to work on, and correspondence related to your case.

Technical data: standard server logs (IP address, browser type, pages visited) used to keep the site secure and measure performance.

To respond to enquiries and provide free, confidential quotes.

To deliver the services you have engaged us for, including reporting reviews, filing takedown requests and managing publications on your behalf.

To send the newsletter you subscribed to — every email includes an unsubscribe option.

We do not sell your personal data, and we do not use it for advertising profiles.

We process enquiry and engagement data to take steps at your request before entering a contract and to perform that contract. Newsletter emails are sent on the basis of your consent, which you can withdraw at any time. Server logs are processed under our legitimate interest in operating a secure website.

Enquiry correspondence is kept for up to 24 months so we can follow up on quotes and ongoing conversations. Client engagement records are kept for the duration of the engagement plus the period required by applicable law. Newsletter addresses are kept until you unsubscribe.

Only the service providers needed to run our business: our email delivery provider (to send form notifications and newsletters) and our website host. When a case requires it, we contact platforms such as Google, Trustpilot or Glassdoor on your behalf — only with the information necessary for that request.

All client work is performed under NDA. We never disclose that you are a client without your written permission.

You can request access to the personal data we hold about you, ask us to correct or delete it, object to processing, or withdraw newsletter consent at any time. Email info@care4reputation.com and we will respond within one business day.

Access to client data is limited to the people working on your case, transmission is encrypted, and sensitive case material is stored with restricted access. If you have questions about how we protect your information, contact info@care4reputation.com.